HTC apologises after ads appearing on the default keyboard

HTC apologises after ads appearing on the default keyboard

The ads certainly are quite annoying for users, and a lot of the regular users aren't happy with the change for obvious reasons.

TouchPal is a well-known company that is mainly known for its keyboard app, which is used as the default keyboard in some Android smartphones by many companies, including HTC, Lenovo, ZTE, Huawei, and Alcatel among others. The company is just as baffled over the banner ads as users, says it was an error, and is advising people to uninstall the TouchPal keyboard from their devices.

Over the last few hours, a number of usersh ave noticed that their default HTC 10 keyboard application is suddenly showing ads on top. What annoyed them even more was the fact that these ads intruded only the basic TouchPal version.

In HTC's defence, the firm has been quick to respond to the complaints and seems as shocked by these adverts as its users. We're grateful to HTC but unfortunately, some HTC 10 owners are not happy with their units whose keyboards started showing ads. On the other hand, it does means that users will have to remain stuck on that older version of the keyboard, which could also leave them open to experiencing bugs that may be fixed in future versions.

Both companies are to be blamed in this case. Ads will be removed "as quickly as possible", while in the meantime, folks on Twitter are being told to locate the TouchPal app in the Settings menu and uninstall its updates. Unfortunately, not all users will be savvy enough to do this on their own.

While it's definitely plausible that this was an innocent error, it has already turned into a PR mess due to the delay in HTC's response. The next step is to dole out a timely update to remove the ads.

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