Facebook to Remove Thousands of 'Hate Speech' Posts

Facebook Inc. says it has 4,500 workers reviewing posts and plans to hire 3,000 more in the next year. File

The post runs through the difficulties of defining hate speech across different countries, teaching AI to handle its nuances, and separating intentionally hateful posts from ones that describe hate speech to critique it, The Verge says. Facebook said it routinely runs into trouble when a post includes a phrase that may be interpreted as hateful by one group of users but humorous by another. Facebook's guidelines for moderating hate speech were revealed Wednesday after ProPublica investigated how and why the social network created, implemented and instituted their moderation system. As moderators only see the text of posts, without the wider context of the user's profile and personality, they have to make a decision based on its specific content. Facebook said its mistakes are "deeply upsetting" and "cut against the grain of everything we are trying to achieve".

According to ProPublica, Facebook policies allowed moderators to delete hate speech against white men because they were a "protected category".

Earlier this month, Facebook highlighted its efforts to combat terrorism online through a combination of artificial intelligence and trained experts. "Often there are close calls - and too often we get it wrong".

He mentions the incident previous year when Facebook temporarily blocked activist Shaun King after he posted a racist message he'd been sent.

"What does the statement "burn flags not fags" mean?" "But sometimes, there isn't a clear consensus - because the words themselves are ambiguous, the intent behind them is unknown or the context around them is unclear".

The company also announced today that it now has more than two billion users. "We took down Mr. King's post in error - not recognizing at first that it was shared to condemn the attack", he said.

Facebook is committing to adding 3,000 more members to its 4,500-strong moderation team, but that's still minuscule for a platform so big.

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